Phoenix Residential Property Management Services

Property Management companies generally provide two main services.  There are leasing services and management services.  Below is a list of all the services we provide.

Leasing services include the following (for more details see below):

• Advertisement Services
• Tenant Services
• Consultation Services

Management services include the following:

• Online web portal for rental owners
• Property turnover
• Rent collection and enforcement
• Maintenance
• Repairs

Advertisement services:

• Property will be photographed
• Property will be advertised on the following websites:
  • Realtor.com
  • Rentals.com
  • Point2homes.com
  • Facebook.com
  • Phoenixmetrorealty.com
  • Hotpads.com
  • Google Base
  • Vast.com
  • Oodle.com
  • Craigslist.org
  • Backpages.com
  • Abkrealty.com
  • Yahoo.com
• Rental listing will be placed on MLS (no additional charge for co-broke)
• Lockbox will be placed on property for other agents to show property
• Property Layout
• Signage
• Flyers

Tenant services:

• Answer phone calls and emails inquires about vacancies
• Show vacant properties to potential tenants
• Accept rental applications
• Run criminal background check, credit report, employment verification, rental history, bank references on all potential tenants
• Screen rental applications
• Accept initial rents and deposits
• Sign and explain the rental agreement to tenant
• Sign property condition checklist during move in with tenant
• Give required disclosure forms

Consultations services to rental owner:

• Comparative rental market analysis
• Provide owners tasks to covert property to rental legally
• Provide owners with consultation during lease offers

Online web portal for owners:

• Click here to access demo page
• Update personal information
• View multiple financial documents for your rental properties
  • Balance Sheet
  • General Ledger
  • Income Statement
  • Vendor Ledger
  • and many more
• View work orders
• Update banking information

Property turnover:

• Negotiate new lease with tenant to re-rent
• Sign property condition checklist during move out with tenant
• Provide owner with estimate of “rent ready”

Rent collection:

• Collect rents when due
• Promote and establish auto draft and electronic payment accounts
• Sign and send rent receipts
• Maintain rent-collection records
• Collect late rents and charges
• Prepare late rent notices
• Serve late rent, pay or quit, and unlawful detainer notices
• Serve rent increase and tenancy termination notices
• Deposit rent collections in bank

Maintenance:

• Conduct monthly drive-by inspections
• Provide monthly report of maintenance, repairs, and utility expenses to owner
• Give rental violation notices when applicable
• Order the cleaning of hallways and entryways and other common areas
• Replace light bulbs in common areas
• Drain water heaters
• Order the cleaning of stairs, decks, patios, façades and sidewalks
• Order the cleaning of garage oils on pavement
• Lawn care, trim bushes and rake leaves
• Order the cleaning of garbage and debris on grounds

Repairs:

• Accept tenant complaints and repair requests
• Inform Owner of maintenance and repair needs
• Categorize and maintain written log of tenant complaints
• Any repair completed by ourselves or by the home warranty company is included
• Any remodeling or major repair supervision is not included in the monthly maintenance fee

Other Responsibilities:

• Provide his/her phone number to tenants as an emergency contact number. Within reason, Manager should be able to respond at any time to an emergency.
• Meet or call Owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities
• Submit weekly/monthly time sheets to owner detailing activities, materials purchased and receipts